Questions

What if I have a gate code?

Add it when you sign up. Only our office and the person servicing your home can see it.

What happens on holiday weeks?

We follow your city's holiday collection schedule. If your pickup moves a day, we move with it.

Do you come in the rain?

Yes. We come rain or shine.

What if I'm away?

Text us at 619-324-8875 with your dates and we'll pause or skip your service. Online pause is coming soon.

What if a visit is missed?

We're finalizing this. Call or text us at 619-324-8875 for details.

Can you handle a steep driveway or stairs?

Yes. For steep driveways, stairs or a long walk to the curb, we may quote a custom price. Check the box when you sign up and we'll text you a price.

How do I cancel?

Billing is month-to-month. Cancel anytime by call, text or email. Your cancellation takes effect at the start of your next billing month, and you won't be charged again.

Do you take bulky items?

Bulky items aren't part of this service. Ask us about it.

Are your staff background-checked?

Yes.

Something else? Call or text us at 619-324-8875.